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By enrolling in the ShieldPro Home Warranty Recommended Plan, you agree to abide by these terms and conditions. It is essential to review this document carefully and keep a copy for your records.
1.1. ShieldPro Home Warranty offers the Recommended Plan to its customers.
1.2. The Recommended Plan covers the following household appliances and systems:
2.1. The cost of the Recommended Plan is $49 per month.
2.2. A service fee of $100 will be applicable for each service request.
2.3. The Company will provide coverage for eligible claims up to a maximum of $2,000 per year.
3.1. To initiate a claim, customers must contact ShieldPro Home Warranty at (855) 588-6287 after the 30 days of the enrollment.
3.2. Claims will be processed during normal business hours, 9am – 5pm, Monday through Friday, excluding holidays.
3.3. For a claim to be assigned to a technician, it must meet a minimum claim amount of $250. Claims below this threshold will not be eligible for technician assignment.
3.4. Customers must cooperate with the assigned technician and provide access to the covered item for inspection and repair.
4.1. The Company will assign a qualified service technician to assess and repair the covered item.
4.2. The technician will coordinate directly with the customer to schedule a convenient service appointment within a reasonable timeframe.
5.1. Upon completion of the covered repair or replacement, the customer is responsible for paying the service fee of $100.
6.1. Customers may cancel their membership in the Recommended Plan at any time by sending an email to info@shieldprohomewarranty.com. Please include your policy number and contact information in the cancellation request.
6.2. Cancellation requests will be processed within 3-5 business days from the date of receipt.
7.1. The Company reserves the right to deny coverage for any claims that fall outside the scope of the Recommended Plan or for any fraudulent claims.
7.2. Pre-existing conditions and items with known defects are not covered.
7.3. The Company is not responsible for consequential or incidental damages resulting from the malfunction of covered items.
8.1. The Company may modify these terms and conditions at its discretion. Customers will be notified of any changes in advance.
For any inquiries or to file a claim, please contact ShieldPro Home Warranty at:
Phone: (855) 588-6287
Email: info@shieldprohomewarranty.com
Mailing Address: 1021 E Lincolnway Unit 740 Cheyenne WY 82001
By enrolling in the ShieldPro Home Warranty Recommended Plan, you agree to abide by these terms and conditions. It is essential to review this document carefully and keep a copy for your records.
